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Documentation

Coverage

What documents should I provide while registering a claim?

Here are a few basic documents we’ll need to get your claims registration started:

  • Motor Insurance Policy number
  • Insured’s name and contact details
  • Complete address of place where loss/damage took place
  • Complete address of place where damaged vehicle is available for inspection
  • Registration number of the vehicle
  • Name of the person who was driving the vehicle at the time of damage OR in case of loss, name of the person in whose custody the vehicle was
  • Name, contact number and relationship of the caller with the insured customer
  • Brief description of the nature of loss/physical injuries, if any
  • Estimated total loss

What are the documents required for processing​ a motor insurance claim?

Following is the list of ’Indicative Documents’ which you may require while processing of a claim:

Documents RequiredAccidentTheft
Claim Form duly filled and signed by Insured
Copy of Registration Certificate (RC) with the original for verification (in case of Total Theft, original RC needs to be surrendered)
Copy of driving license with the original for verification
Police First Information Report (where applicable)
Fire Brigade Report (in case of fire)
Original repair/replacement bills (in case of reimbursement claim)
Photographs of the damaged vehicle
Entire set of vehicle keys
Final Report – No Trace Report for lost vehicle from the police
Subrogation & Power of Attorney in case of total loss and theft
Indemnity Bond
NOC from financer in case of total loss and t​heft
Discharge Voucher

Please Note that the above list is only indicative; we or our surveyors may call for any additional documents/ information depending upon the nature and type of loss.​

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